Look Out!
FTC telemarketing sales rules
The federal trade commission's telemarketing sales rules include
the following provisions to protect consumers:
- Calls are prohibited to consumers who have said they don't want
to be called.
- Telemarketing calls before 8:00 a.m. and after 9:00 p.m. are
not allowed.
- Telemarketers must tell you that it is a sales call, the name
of the seller, and what they are selling.
- If a prize promotion is involved, you must be told that no purchase
or payment is necessary to enter to win.
- Telemarketers may not misrepresent any information about the
cost, quantity, and other aspects of the offered goods or services.
- Before you pay, telemarketers must tell you the total cost of
the goods and any restrictions on getting or using them, or that
a sale is final or non-refundable.
- Telemarketers are prohibited from withdrawing money from your
checking account without your express, verifiable authorization.
- Telemarketers offering to arrange loans, provide credit service
or recover money from another scam may not seek payment before
rendering the promised service.
- State law enforcement officers are authorized to prosecute fraudulent
telemarketers who operate across state lines.
- For additional information, contact the Federal Trade Commission,
Office of Consumer Education, Washington, DC 20580.
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